Official Smart Doll News & Updates

Solar Marine

@SmartdollLand posted at 2026/03/21 10:28:58 JST

Another batch of Smart Doll - Minority (Cinnamon) is open for pre-order.

https://
shop.smartdoll.jp/products/smart
-doll-nana-cinnamon
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/21 11:26:49 JST

I’m in the middle of revamping the product page for the Peach Body. Now that many of you have one, I’d love to hear about your experience with them.

The Peach Body has a wider range of motion thanks to the soft-grade sofubi, but I want to make sure we’re also clearly communicating the trade-offs. For example, the torso can compress at the hips, which may create a visible gap when the thighs are brought up toward the chest.

If you’ve spent time with them, please share both the pros and cons so we can set proper expectations for future customers and help them make an informed decision.

This photo shows the Peach Body in cinnamon (soft-grade sofubi) alongside the default body in coffee. As you can see, the default doesn’t give way at all, so the legs stay straight - still a cute pose though :-)

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/22 12:10:01 JST

Thanks for the feedback on this - I’ve summarized it below and will also link to your comments on the product page for full transparency. Really appreciate you helping us help folks make an informed decision :-)

Many customers say the Peach Body becomes their go-to over time - especially for photography. The softer sofubi allows for more expressive posing and a more natural look, and the tactile feel is often described as more lifelike and enjoyable to handle. For some, it’s a body they gradually find themselves preferring more the longer they own it.

There are trade-offs to be aware of. The softer material can make dressing a bit more time-consuming, especially with tighter outfits, and certain poses may show gaps or compression around joints like the knees or hips. If left in the same pose for extended periods, the material may temporarily deform, though gentle heat can help restore its shape.

Because of the material properties, the Peach Body may also be more prone to staining, and some customers notice a stronger vinyl scent compared to harder bodies. The softer shell can also feel less rigid during handling, for example when swapping parts.

For many, these quirks are part of the charm and are outweighed by the increased expressiveness and feel - but it ultimately comes down to your preference between softness and structure.
#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/22 12:53:20 JST

I’m currently revamping the Smart Doll one-pager and would love your honest feedback. Now that many of you have one, how has your experience been so far?

I’m especially interested in hearing both the good and the not-so-good - things you enjoy, as well as anything that caught you off guard or didn’t quite meet expectations (for example things like customization options, skin tone availability, checkout process, etc).

If you’d like to share, it would also be helpful to know how long you’ve been into Smart Doll.

Like with the Peach Body feedback, the goal is to summarize your input and share it with potential customers so they can get a clearer picture and make an informed decision.

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/22 13:40:32 JST

Thanks for this feedback - it’s something I’ve been thinking about quite a bit.

I’d love to implement an account system, especially for things like order history and making checkout smoother during drops. The challenge is that it also introduces a lot of edge cases we need to support - for example folks changing emails and losing access, merging orders across different accounts, password reset issues, or even account security concerns.

With our small team, we need to be careful not to introduce systems that end up slowing down support for everyone.

That said, I’m exploring ways to get some of the benefits (like easier order tracking) without adding too much friction or support overhead.

Really appreciate you bringing this up

Solar Marine

@SmartdollLand posted at 2026/03/23 12:18:14 JST

Hey folks!

So....we’ve seen cases where FedEx shipments are being charged incorrect import duties - in some cases up to 30,000 USD.

FedEx told us that duties are set by customs and asked customers to contact them directly. However, we believe this may be due to currency conversion errors, as all our shipments are declared in JPY. We haven’t seen this issue with DHL so far.

With help from Smart Doll owner Rich Carrasco, we found the following FedEx dispute form:

https://
fedex.com/content/dam/fe
dex/us-united-states/services/FedEx-DT-Dispute-Form.pdf
…

Please complete one form per shipment, check “Currency Conversion Error,” and send it to dutytaxdisputes@fedex.com.

While FedEx initially asks customers to contact customs, this form suggests they can submit the dispute on your behalf, which is currently the most effective route we’ve found.

Sorry for the hassle - we know this is frustrating. If you choose FedEx, you may need to go through this process for the time being. If you’d prefer to avoid the risk, DHL has not shown this issue so far.

Please note that the accompanying photo is for illustrative purposes only and is not related to the content of this article. Any resemblance to brands is purely coincidental.

This post is in a slightly more digestible format in the Knowledge Base.

Whats the most you have been charged so far and by which courier?

https://
shop.smartdoll.jp/products/what-
to-do-if-fedex-charges-incorrect-import-duties
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/23 19:27:33 JST

Hey Folks!
I’ve been revamping the welcome page for first-time Smart Doll owners and trying something new - embedded looping videos to show how to remove parts (arms, head, etc).

It’s still a WIP, so I’d really appreciate it if you could take a look and let me know if anything feels off, missing, or if there’s anything you’d add - and in particular if the videos aren’t playing properly. They don’t have sound so they can autoplay.

The video quality is a bit naff for now - I’ll reshoot them in higher resolution with a decent camera later.

https://
shop.smartdoll.jp/products/welco
me-to-smart-doll-land
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/24 10:27:54 JST

Smart Doll - Dimension - discounted and to be discontinued.

https://
shop.smartdoll.jp/products/smart
-doll-dimension
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/24 10:45:57 JST

Another candidate on the new P01 pear sculpt.
#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/24 11:12:23 JST

Smart Doll - Self Be True (Tea) discounted and to be discontinued.

https://
shop.smartdoll.jp/products/smart
-doll-self-be-true-tea
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/24 11:13:45 JST

Smart Doll - Ends Of The Earth (Tea) is discounted and to be discontinued.

https://
shop.smartdoll.jp/products/smart
-doll-end-of-the-earth-tea
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/24 11:15:17 JST

Smart Doll - Gratitude (Coffee) id discounted and to be discontinued.

https://
shop.smartdoll.jp/products/smart
-doll-gratitude-coffee
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/24 11:28:23 JST

Smart Doll - Calm Before the Storm (Cocoa) awakens.

https://
shop.smartdoll.jp/products/smart
-doll-calm-before-the-storm-cocoa
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/24 11:29:00 JST

Smart Doll - Reflection (Cocoa) awakens.

https://
shop.smartdoll.jp/products/smart
-doll-reflection-cocoa
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/24 16:56:37 JST

Classic Body Vinyl Shell Set (Cocoa) has been added to the Body & Frame Components category.

https://
shop.smartdoll.jp/collections/fi
lter-customizations
…
#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/24 18:13:02 JST

Smart Doll - Kanata Smile (Cinnamon) pre-orders are now open.

https://
shop.smartdoll.jp/products/smart
-doll-kanata-alternate-cinnamon
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/25 09:12:10 JST

42% off the Rekall Floral Bikini - now 2700 JPY (was 4700). Discontinued once sold out.

https://
shop.smartdoll.jp/collections/fi
lter-discontinued-soon
…
#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/25 09:22:53 JST

Sorry about the frustration - I completely understand how that must have felt, especially when it looked like there was still time left on the counter.

Our approach to pre-orders is a little different from the norm. Instead of keeping them open for months and shipping much later, we keep the window short and align production with our actual capacity. This lets us deliver sooner without overloading the team or compromising quality.

Because of this, slots can fill before the countdown ends. The timer shows the maximum window, but orders close once all slots are taken. The number of slots is carefully planned based on team capacity, parts availability, and quality control, so it’s not something we can expand on the fly.

Also, just to clarify - having an item in the cart doesn’t reserve it. This is standard Shopify behavior (which we can’t change), and it’s designed to prevent cart hoarding and keep things fair for everyone.

If there’s a release you’re interested in, placing a pre-order earlier in the window gives you the best chance of securing a slot.

https://
shop.smartdoll.jp/products/updat
e-on-pre-orders
…

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/25 10:32:30 JST

Hey Folks!

We’ve decided on the official name for the white skin tone in Smart Doll Land - Porcelain White.

The name is inspired by traditional Chinese porcelain. China was the first to develop true porcelain, with early forms emerging during the Eastern Han dynasty, later refined through the Tang, Song, Yuan, and Ming periods. It’s made from kaolin clay and fired at very high temperatures, which gives it that distinctive look - pure white, slightly translucent, and incredibly smooth.

That material quality is what we wanted to capture with this tone - not just “white,” but something that reflects the smooth, slightly translucent qualities of porcelain.

For the styling, we paired it with a cool-toned blue palette inspired by cobalt pigment - the same mineral used in classic blue-and-white porcelain. In Chinese, this style is known as 青花 (Qinghua), which refers to the blue decorative patterns created using cobalt under a clear glaze.

Rather than applying literal patterns, we focused on expressing the feeling of Qinghua - soft diffusion, subtle variation, and depth in the tones.

This Qinghua version of Legion will be available soon for pre-order.

Apart from the new characters we have planned for Porcelain White, are there any existing characters you’d like to see in this tone?

#smartdoll

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Solar Marine

@SmartdollLand posted at 2026/03/25 17:26:52 JST

Chaos - Painted Heads awakens.

https://
shop.smartdoll.jp/products/chaos
-painted-heads
…

#smartdoll

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